Before updating
For most updates below to take effect, both sides must be updated: the computer initiating the connection and the computer receiving the connection.
Version50.32
- FixesFixed an issue introduced in version 50.31 when connecting to Android devices, where the remote screen could show incorrect colors or freeze frequently.
- FixesFixed incorrect chat window sizing on Windows when display scaling was set above 100%.
- FixesFixed a memory leak when interacting with the KHelpDesk window during remote access. In some cases, memory usage kept increasing until the connection froze, without showing a connection-loss warning.
- NoteThis update is highly recommended, especially for users currently running version 50.31.
Version50.31
- FixesFixed memory leaks. Critical update recommended.
- ImprovementsAutomatic removal of old logs after more than 2 days.
Version50.30
- FixesFixed a freeze when closing or losing one connection while more than one tab/connection was open. Critical update recommended.
- FixesFixed memory usage that kept increasing on some computers while they were being accessed. Critical update recommended.
- FixesIn UDP connections, the message "Connection lost, trying to reconnect" appeared frequently. The behavior was fixed; the message may still appear when there is an actual communication drop.
- ImprovementsImproved FPS, reaching up to 40 FPS.
- ImprovementsLower CPU usage.
- ImprovementsLower RAM usage.
Version50.29
- ImprovementsFile transfer up to 10x faster.
- ImprovementsCopy and paste now works over the network.
- ImprovementsCopy and paste now supports folders.
- ImprovementsFixed freezes and errors in copy and paste.
- ImprovementsWarning messages for files in use during copy and paste.
- FixesFixed double-click behavior. Critical update recommended.
- FixesFixed server lookup when the server field was blank. Critical update recommended.
- FixesFixed connection attempts with a blank ID. Critical update recommended.
- FixesFixed the case where a customer lost connection during a session and the tab remained open on the client side. Critical update recommended.
- FixesFixed the case where, after a connection drop and return, KHelpDesk showed the customer as online on screen but offline on the servers. Critical update recommended.
- FixesFixed a freeze when closing a connection. Critical update recommended.
- GeneralSecurity updates. Critical update recommended.
Previous versions
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